Project Overview
The AFC Equipment Turnkey Maintenance Services Project is a mission-critical operation supporting the continuous availability of automated fare collection systems across Riyadh’s public transport network. Delivered for Indra Sistemas, the project provides end-to-end, round-the-clock maintenance for AFC equipment deployed across metro stations, BRT stations, bus community stops, and technical facilities. The scope includes preventive maintenance, corrective fault response, and specialized workshop services, supported by qualified technical teams, tools, logistics, and structured operational processes. The project ensures that fare collection systems operate reliably under high passenger volumes, enabling seamless ticketing, secure transactions, and uninterrupted public transport services across the city.
Project Value
The project delivers sustained operational reliability for one of the Kingdom’s most critical urban mobility systems. Through proactive preventive maintenance and rapid corrective response, it minimizes system downtime and ensures high availability of fare collection services across the network. By extending asset life, reducing unplanned failures, and maintaining strict SLA compliance, the project lowers operational risk and improves cost predictability for the client. It also safeguards passenger experience by ensuring consistent, safe, and dependable access to public transport services, reinforcing trust in the city’s smart mobility infrastructure.
Project Details
- Category: Project and Quality Management, Services, Smart Cities, Smart Solutions
- Client: Indra Sistemas
- Location: Kingdom of Saudi Arabia (Riyadh)
- Project Value: Medium to Large
- Surface Area: Riyadh